Bots & Automation
Stop Doing Things
Machines Can Do
We build custom bots and automation systems that eliminate repetitive manual work — from WhatsApp customer service bots to full workflow automation that connects your tools and runs without anyone touching it.
Tell Us What to AutomateWhat We Automate
We've automated customer service, sales follow-up, data pipelines, social media, and internal ops. Here's where we focus.
WhatsApp Business bots
Automated responses, lead capture, booking confirmations, and order updates on WhatsApp — the primary business communication channel in Kenya.
Customer support chatbots
AI-powered bots that handle tier-1 support, FAQs, and issue triage across your website, app, or messaging channel — with human handoff when needed.
Workflow & process automation
Connect your tools and eliminate manual steps. CRM updates, invoice generation, approval flows, and cross-system sync — triggered automatically.
Data scraping & aggregation
Structured data collection from websites, portals, or APIs. Competitor pricing, listing data, lead sourcing — clean, deduplicated, and delivered on a schedule.
Social media automation
Scheduled posting, auto-replies, DM flows, and engagement tracking across Instagram, Facebook, and TikTok — within platform rules.
Notification & alert bots
Real-time alerts to Slack, email, or WhatsApp when something happens — low stock, failed payments, support ticket spikes, or any event you define.
Before and After
What automation actually looks like in practice for Kenyan businesses.
Before
Support team manually answering the same 20 questions daily
After
WhatsApp bot handles 80% of tier-1 queries. Team focuses on complex cases.
Before
Sales rep manually following up with leads via email
After
CRM triggers automated follow-up sequence. Leads are nudged until they respond.
Before
Finance team copying data between three spreadsheets weekly
After
Automated sync pulls data, formats it, and populates the report. Zero manual effort.
Before
Social media manager posting manually, often late or skipped
After
Content scheduled two weeks in advance. Auto-posts at optimal times. Analytics tracked.
Automation FAQs
Do your bots work on WhatsApp?
Yes. We integrate with the WhatsApp Business API for automated messaging, quick replies, menu flows, and lead capture — including handoff to a human agent.
Can a bot integrate with our existing CRM or database?
Yes — most automation projects involve integrating with existing systems. We connect via APIs, webhooks, or direct database queries depending on what's available.
How much does bot development cost?
Simple FAQ bots start from KES 40,000. More complex automation with CRM integration and multi-channel support typically ranges from KES 80,000–200,000.
Do we need to maintain the bot ourselves after delivery?
No — we offer maintenance retainers. We monitor, update, and adjust bot logic as your business needs change.
What would you automate first?
Walk us through your current manual process. We'll tell you if it's automatable, how long it takes, and what it costs.